LOLBaby Storage Bag

Delivery within Singapore:

• Enjoy free shipping for orders above $60.
• Expect delivery within 3 working days.

Delivery within Malaysia (Peninsular Malaysia only):

• Benefit from free shipping on all orders within Peninsular Malaysia, excluding areas like Genting, Langkawi, Pangkor, Cameron Highlands, etc.
• Please note that we do not offer delivery to East Malaysia.
• Self-delivery arrangements are available upon request for East Malaysia deliveries.

Eligibility for Return:

• Returns are only accepted for products that have a manufacturing defect.
• To be eligible for a return, you must initiate the return process within 30 days from the date of product delivery.
• We do not accept returns for products that show signs of misuse, damage, or any alterations made by the customer.

Initiating a Return:

• If you believe you have received a product with a manufacturing defect, please contact our customer support team at sales@lolbaby.asia within the eligible return period.
• Provide your order number, a clear description of the defect, and supporting photos to aid in the evaluation of your request.
• Depending on product availability and your preference, we will either issue a replacement or provide a refund.